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Free Delivery on all orders over £20
Free Delivery on all orders over £20

Delivery Information is a UK based online retailer specialising in the sale of tabletop hobby games. All orders are packed securely with high quality packing materials to ensure your items get to you in tip-top condition. If you have any particular packing requirements, please get in touch and we will do what we can to help. We ship worldwide.

Free UK Delivery On Orders Over £20

We offer free delivery in the UK on all orders of over £20 in value (before shipping) placed through our website. We also offer a range of upgraded delivery methods for customers who require their orders urgently.

Same Day Dispatch

We dispatch orders daily Monday to Friday. All in-stock items are dispatched same working day, up until 3pm. For orders placed after 3pm or on weekends, we will ship out your items on the next working day.

Delivery Costs


Standard delivery is charged at £3.95 unless your order is worth more than £20, in which case shipping is free. Standard shipping takes approximately 3-5 days from the date of order to arrive. For a faster shipping service, we offer a number of delivery upgrades at checkout, including next day delivery, which costs a flat fee of £6.95 regardless of the value of your order.


Shipping to the EU is charged at a flat fee of £12.95 regardless of the size of your order. Shipping to the EU takes approximately 3-5 days.


Shipping anywhere outside of the UK or EU is charged at a flat fee of £16.95, regardless of the size of your order. Shipping to the rest of the world takes approximately 7-10 days.

Tracked Delivery for Peace of Mind

The vast majority of orders we send out are sent via tracked and insured delivery methods. This provides up to £100 in compensation should your parcel be lost, damaged or significantly delayed. 

Delivery of Pre-order Items

We understand customers who pre-order with us want to have their items as soon as possible. We aim to ship out all pre-orders items as soon as they come into stock, so that our UK customers have a good chance of receiving their products on the morning of the official release date.

Please note, orders that contain both pre-order and in stock items will ship in full when all items on the order become available. Please place separate orders if you wish to have in stock items delivered before pre-ordered items.


We fully understand that customers may change their mind about an order. Because of this we operate a 30 day return policy. This means that if you change your mind about an order for whatever reason, provided your items are unopened and unused, you can return them to us within 30 days of the date of delivery for either an exchange, store credit or a full refund. This policy applies to all sealed and new product. Please note we are unable to accept refund requests for items that have been opened or used.  

On the rare occasion where an item is received damaged or faulty, we can offer a like-for-like exchange within 30 days provided the item is first returned to us. In these instances, you will be reimbursed any postal costs incurred for returning the item to us.

To return an item, please contact us using the contact form on our website, found here.